Service Overall rating: 5 out of 5 based on 31 reviews.

Excellent Customer Service!

★★★★★
5 5 1
Kylie was always available to us to explain whatever was asked of her. Very professional and knowledgeable, you will not be disappointed with your experience!

Mitchell was professional and very knowledgeable!

★★★★★
5 5 1
I am Filipino citizen working in Australia for four years and we are very pleased with the services he provided. Our credit score was low, however, he told me what we needed to do. Me and my husband followed his suggestions and my credit score improved significantly. I was quite impressed! On a scale from 1 to 10 Mitchell was definitely a 10. At closing my husband was even expressing how awesome, skilled and knowledgeable Mitchell is. My husband said whenever able he will be using Mitchell services himself and will reccommend First Home Australia to others. I will be referring FHA to all my friends, family and acquaintances.

Mitchell was amazing to work with!

★★★★★
5 5 1
Mitchell was amazing to work with. She always answered our questions thoroughly and had a very fast response time. This was our first time buying a house & land and he was able to answer all of our questions and even provide additional information. Mitchell never treated a question as unworthy and was always very personable. He wonderfully walked us through the whole process.

The Best

★★★★★
5 5 1
Mitchell and the entire team at First Home Australia provided a flawless First Home Buying experience. The knowledge, experience and quick responsiveness were all 5 stars. We were ready for closing ahead of time! This was the best Home Buying experience we have ever had.

Highly Recommended for First Home Buyers

★★★★★
5 5 1
After doing a lot of search for builders, we finally approached First Home Australia, their initial interview was least forceful and highly helpful, you could sense they were in it not only for themselves but for their customers. They catered excellently to our request while maintaining the right budget. We had requested several changes from the build, and after several instructions, it was addressed the next day without any hesitant. I would recommend First Home Australia to anyone who is thinking of building their first home!

Excellent from Inquiry to Contract Signing

★★★★★
5 5 1
First Home Australia made the whole process to build my first home easy. The contract signing, product selection and the build from start to finish was professional and at this stage have no complaints. The whole team could not have been more helpful. The service provided by the contract administration team was excellent, questions and any query were answered promptly and was kept well informed on the progress of the build. Outstanding design and support when selecting the internal items good advice and I am very pleased with the outcome. Felt the building manager produced an outstanding house any minor issues along the way were dealt with immediately. Would highly recommend First Home Australia.

Would totally recommend First Home Australia!

★★★★★
5 5 1
Mitchell and his team impressed us from start to finish and we were happy with those we dealt with and lines of communication were fantastic. Never once were we pushed towards anything we didn't like or want. Every question we had through the build was answered. Kylie did a lovely job and was completed to a professional standard. Would totally recommend First Home Australia to others looking to build their first home.

I would recommend them to anyone looking for First Home

★★★★★
5 5 1
As new home buyers in Queensland, we were relatively clueless about the process of looking for and buying a home. Working with Mitchell and his team made this potentially stressful process surprisingly easy. Throughout the process, we were always informed about what was happening and why, and every question we had was answered in a timely fashion. The preparation of First Home ensured that closing on our home went quickly and without any issues. The preparation and organization of First Home was extremely impressive, and I would recommend them to anyone in the area.

Mitchell and his team were with us every step of the way!

★★★★★
5 5 1
Mitchell Bobin and his team (Kylie and Carlie) are exactly what you need when you are looking for a team that's not only knowledgeable but also has that local business touch. By that I mean, you don't feel like you're working with a giant business and you're just one of many clients, but you feel like you're their only client and you can always reach them. When I called, they knew who I was right away, even when I'd forget to give my full name or reference an email they sent. This was my husband's and my first experience buying a house and we knew nothing about the process or what to expect. Mitchell and his team were with us every step of the way! I called with questions, I'm sure were obvious, but they never made me feel like any question was a waste of their time. They kept us up to date on everything that was happening and even was able to push up our closing date by a whole week at our request. I would definitely recommend working with Mitchell Bobin and would definitely work with him again!

What more can I say?

★★★★★
5 5 1
I love them! What more can I say. I moved from London to Australia, been working here for two years. I was referred to First Home Australia by a friend, we had an phone introduction. They answered my questions easily. I used their e-Form to narrow down my likes/dislikes/areas to consider. I checked their properties online and found a great house and land packages that just fit for me. Mitchell then helped me through the process - I closed and after my house is done I move in and am settled in my new 'hood. Don't even bother interviewing others. Seriously, they are the best experience I have ever had with real estate.

We are extremely grateful for all the hard work

★★★★★
5 5 1
My wife and I were recommended to FIrst Home Australia Properties by a coworker who had recently purchased first home through Maryana, Kylie, and Carlie. Being first time home buyers, we relied on the team's intimate knowledge of the Queensland Real Estate properties to figure out what we wanted and where we wanted to live. They were extremely helpful, encouraging, and always responsive. On top of their high level of professionalism, they are nice, pleasant, genuine people. I always felt like they had my interest at heart. When it came time to make an offer, the First Home Australia team did all the heavy lifting (minus the checkbook). They answered every question we had and made us feel totally confident about our offer. Most importantly, they were able to show the best location for our family. The result was us getting the property we wanted. We are extremely grateful for all the hard work that Maryana, Kylie, Carlie, and staff put into helping us buy our house. I recommend First Home Australia property to anyone serious about buying a home around Queensland.

We had a great experience with Mitchell and Kylie

★★★★★
5 5 1
We had a great experience with Mitchell and Kylie and we can't do anything but recommend First Home Australia Properties to everyone. They are very professional, they have a great understanding of the client needs and taste. It is almost impossible to be able to find a way in the Queensland house and land package market, there are many different aspects to pay attention to that one doesn't even realize. They have years of experience in real estate market and a great eye, and are able to quickly give you pros and cons of every house you want and whether and why it is or it's not a good fit for you. They will start giving you a list of homes to look at and then based on your feedback they will adjust the following suggestions. We are really grateful to both Mitchell and Kylie for all their friendly help in buying our first home!

They were pros from our first meeting until the day we got our keys

★★★★★
5 5 1
After looking into many options for agents in the Bay area, we eventually went with First Home Australia. I'm glad we did. They were pros from our first meeting until the day we got our keys. Mitchell, Kylie and Carlie know the unique challenges of the Queensland real estate market better than anyone. This was our first home, and they brought us up to speed with the technicalities quickly. They took time to understand exactly what we wanted, and shared options that fit our needs. Our timing was tricky as the market seemed to get more crazy with every viewing, but their determination helped us get there in the end.

It was a great pleasure to work with First Home Australia

★★★★★
5 5 1
Michell is the best. Thorough, thoughtful, responsive, trustworthy, and knows his stuff. My search criteria changed a bit over a seven month home search process, and he advised on every step of the way. I knew absolutely nothing about buying a home eight months ago and had a ton of questions, which he answered patiently and thoroughly. He's super responsive and doesn't hesitate to share his honest opinions on properties or the market as a whole. I'd wholeheartedly recommend him to anyone - it was a great pleasure to work with him.

The level of service was above and beyond

★★★★★
5 5 1
Kylie was the best part of our home buying process. She was very patient explaining the process to us as first time home buyers. She was extremely responsive to questions, normally he'd respond to a text within minutes, but always at least the same day. We had some difficult experiences with a few houses, but Kylie made the whole thing a lot easier. I remember debating whether or not to go from Renting to Buying our First Home with First Home Australia, and I'm SO GLAD I did. I would not have wanted to go through it all without Kylie. It really helped to have someone who would work on our behalf and handle issues for us as well as she did. The level of service was above and beyond, and very much appreciated. I couldn't recommend First Home Australia enough to anyone looking to buy their First Home.

Will definitely be using them for any future home purchases

★★★★★
5 5 1
I would recommend First Home Australia to anyone procuring a home loan. Mitchell was recommended to my fiance and I by a friend, and Mitchell is the ultimate professional. When we first reached out to Mitchell, we were initially looking for information about the home buying process and our eligibility - Mitchell provided advice at no cost and stayed on the phone with us for over an hour, answering all of our questions. When we were ultimately ready to put an offer on a house, Mitchell preapproved us extremely quickly...and on New Years Eve no less. Interestingly enough, the sellers wanted to close in less than 30 days - Mitchell's response, "We will make that happen." We were ready to close in about 15 days. While first home was being processed, Mitchell and his assistant Carlie were readily available to answer any questions - but there was little-to-no back and forth between us as they efficiently gathered and processed all of our paperwork. The closing was as smooth as could be - no doubt a result of First Home Australi's hard work and professionalism. I seriously cannot say enough great things about First Home Australia, and we will definitely be using them for any future home purchases.

Highly Recommended to Filipino First Home Buyers

★★★★★
5 5 1
We are a Filipino first home buyers in Queensland and were referred to Mitchell by our Realtor. Mitchell was a pleasure to work with. He was very helpful in explaining the home buying process and was extremely fast and efficient. Mitchell made the loan process smooth and seamless. He also made himself available to us for any questions or concerns regarding the process. Our experience has been great and we would highly recommend him to anyone looking to buy their first home.

I would work with Mitchell again any day

★★★★★
5 5 1
I worked with Mitchell when I purchased my first home. I did not use a realtor, and Mitchell went beyond the call of duty. He showed up at the closing and helped me walk through the process step-by-step. He was patient with questions and provided easy-to-understand answers quickly. I would work with Mitchell again any day.

I would definitely suggest Mitchell for all First Home Buyers

★★★★★
5 5 1
I was referred to Mitchell by my realtor and it was certainly the best decision I made to stop renting and get my First Home. Mitchell is reliable, prompt to respond, knowledgeable, friendly, and made the process an absolute breeze for me. Even on the day of closing he was available immediately to expedite the correction of a minor issue. I would definitely suggest Mitchell for all First Home Buyers. His professionalism, attention to detail, and his passion for working with others are definitely the skills you desire when purchasing your first home. I would definitely work again with, Mitchell and his team.

I highly recommend First Home Australia!

★★★★★
5 5 1
First Home Australia did their best to help me buy my first home. They are awesome! Always reachable, never seemed to get tired of my endless questions, and was always super friendly. I was referred to them because of all of their experience closing home loans under the First Home Owners Grant program. They are very knowledgeable about that process. They also came to my settlement which meant a lot to me! Since my loan has closed, FHA continued to be a great resource and I know that they are only an email or call away if I ever have any future questions with my first home. I highly recommend First Home Australia!

Mitchell is fantastic!

★★★★★
5 5 1
Mitchell is fantastic! My fiancé and I just bought our first home and thanks to Mitchell, we were able to close in less than 30 days. He was so helpful, patient, and informative every step of the way - and so responsive! Honestly, he followed up on each of my (many!) emails/calls/you-name-it in record time. Thanks again Mitchell - so grateful for all of your help.

Kylie was awesome

★★★★★
5 5 1
Kylie was awesome. She walked my wife and I through our first home purchase, answered all of our stupid questions, and was incredibly responsive. Always followed through on what she said. I initially reached out to First Home Australia because of the recommendation from a friend and because the website to upload docs and the form details submission is so user friendly. I stuck with them and closed the deal because Kylie also got me the best house and land package.

Their service could not have been better.

★★★★★
5 5 1
I was a first time homebuyer using the Queensland's First Home Grant program. Alex and his team were absolutely fantastic throughout the closing process. He educated me throughout the process and communicated in a very timely fashion. Furthermore, the speed that he facilitated the closing process was amazing. I was relocating to Rockhampton and he bent over backwards to make sure that I would sleep in my newly purchased home the day that I was scheduled to arrive. He delivered! Their service could not have been better. Period.

Mitchell and his team were fantastic

★★★★★
5 5 1
Mitchell and his team were fantastic. I had a very tight turn around for closing and they made it happen smoothly. As a first time home buyer, Mitchell was very patient with me and all my questions. I looked at other First Home Company but came back to Mitchell because I trusted him to get the job done correctly and fast.

They truly made it a very easy process and I highly recommend them.

★★★★★
5 5 1
I am grateful I came across First Home Australia from Facebook while searching for House and Land packages for sale in Toowoomba. I was clueless when it comes to the whole buying process but First Home Australia was there to explain and guide me through it all. They were very understanding, knowledgeable, professional and even though I expected them to be super busy, they ALWAYS returned my calls and emails right away. From start to finish, First Home Australia did an outstanding job handling the entire process. They truly made it a very easy process and I highly recommend them.

We couldn't have been happier

★★★★★
5 5 1
Mitchell, and Kylie helped us with our First Home and we couldn't have been happier. They worked very well as a team and made everything very clear for us so that closing went off without a hitch. They were all very great to work with and would certainly recommend them if you are looking to get House and Land property in Gold Coast.

Mitchell was great!

★★★★★
5 5 1
Mitchell was great! He made my first home buying experience seamless. Is always available for questions you might have and have get things done neatly and in a timely manner.

Thank you First Home Australia!

★★★★★
5 5 1
Our new house is nearly finished and we're so excited! We can't thank you all enough for your support throughout this process, anytime we needed assistance you guys were there to help. For anyone else who are thinking of building their first home you can't go past First Home Australia!

Thanks to All of You

★★★★★
5 5 1
Hello there, Today is our settlement day with the land just to inform after all the small errors God allow us to push it through. Jimmy and I are so grateful to be as your client. We are so glad to be as your satisfied client. Thank you so much for all your kind and understanding all throughout the process and we passed the critical time with all your support. Now we are in the next stage and I am more and more so excited for the next step. Again a million thanks to all of you and see you soonest for the noodle Day God bless us all.

I want to say a huge thank you!

★★★★★
5 5 1
On Monday I will pick up keys for my new home at Cambooya, if I didn't have to go to Brisbane tomorrow I could get the keys then, bugger. To end up with my own home (and the bank) I never thought possible before meeting you. In my age group it's a rare opportunity. To you both my very sincere thanks, I really can't express how grateful and happy I am. Have a very merry Christmas and wonderful new year! warmest regards and respect Ps New Year's eve, I'm so looking forward to celebrating on my own patio with the family, enjoying a few rums and waking up new year's day in my own home.

We would just like to say a HUGE thank you to Mitchell and his team

★★★★★
5 5 1
We would just like to say a HUGE thank you to Mitchell and his team for making our dreams of owning our own home come true. From the moment we met Mitchell we felt comfortable and knew we had made the right choice!!! Impact Homes our builder were incredible to deal with and having live updates on their website made it very simple to see the progress of our home and it was delivered to us on time with no hassle at all. Kylie from First Home Australia understands the process and with her guidance and excellent communication, the process was made very simple and stress free....a BIG thanks to Kylie for your support:) If you're a first time home owner, First Home Australia is the only choice to make your dreams come true...thanks again guys
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